Frequently Asked Questions
1. How long will online training last?
Until the end of the semester.
2. Programs for downloading tasks downloaded from the Internet are not installed.
The most common reason for not installing is work on behalf of the Computer User, and to install programs you must log in as Administrator. To do this, go to "Control Panel \\ All Control Panel Items \\ User Accounts."
3. It is difficult to perform laboratory work, especially if the Internet is bad
Talk with your teacher, he will tell you options. Many laboratory tests can be performed by launching a browser on a smartphone and even if in small letters, but actually do the same work as on a laptop screen.
4. We offer to take sessions and Final Test after quarantine at the university
It would be an ideal option, but next week is a milestone, and quarantine still has not been canceled. According to the session, we must also be prepared for any development of events, therefore, the session must be prepared to be taken remotely, the teachers are already preparing test questions.
5. How will the midterm control pass?
Also: at least 25 questions, and some of the questions will be in the form of simple tasks with answer options, where you must choose one correct answer from the proposed options.
6. There will be 25 questions on the Final Test, and give only 25 minutes. Is it possible to extend this time?
How many minutes for 1 question is decided by the teacher himself, 1 minute for 1 question is the necessary minimum. If the teacher has entered difficult questions, then he can set more time for passing the test, but not more than 50 minutes for 25 questions in general.
7.If the Platonus closes during the Final Test? What to do? If the fault is not ours.
If during the test a connection breakdown or some other force majeure situation occurs; then take a screen or photograph diagnostic messages with your smartphone and send it to the teacher. He will make a decision. If you have enclosed evidence of a force majeure fact, and the teacher doesn’t want to listen to you, immediately file an appeal, send it to the director of the institute, which includes the department of the discipline under study (https://aues.kz/ru/site/structure), in the name of the director with a description situations with your data, full name of the teacher:
Institute of Electrical Engineering and Electrical Technics ieeiet@aues.kz ,
Institute of Control Systems and Information Technology isuit@aues.kz ,
Institute of Space Engineering and Telecommunications iset@aues.kz ,
Institute of Heat Power Engineering and Thermal Engineering iteitt@aues.kz .
8. How will the examination mark be set - in accordance with the answer on the exam or average?
According to the answer in the exam
9. How will we take the session? Through zoom, with a video camera, or as a test?
Most will have a test, in some disciplines, an oral exam through zoom or another video recording platform.
10. How will we take the session? Through zoom, with a video camera, or as a test?
Most will have a test, in some disciplines, an oral exam through zoom or another video recording platform.
11. When will the summer semester begin and how will it go?
We hope that by mid-May the quarantine in the city and the state of emergency in the country will be removed. Then the summer semester will be held in person at the University. We will give more detailed information on the site after May 10.
12. What to do with practice?
The practice will be rescheduled to August. More precise dates will be posted on the site. For more information, contact the Institutes:
Institute of Heat Power Engineering and Thermal Engineering iteitt@aues.kz .
Institute of Electrical Engineering and Electrical Technics ieeiet@aues.kz ,
Institute of Control Systems and Information Technology isuit@aues.kz ,
Institute of Space Engineering and Telecommunications iset@aues.kz ,
13.Can I pass the midterm control not in the form of tests, but online and verbally?
A week is given for the surrender of the control over the border
14. Will Platonus withstand the midterm control and session?
Yes
15.How to apply for a military department? Deadline is May 20.
The spring call was postponed, the military registration and enlistment offices will be able to demand the original certificate only after the end of the emergency mode. You can submit documents to the military department only after the removal of quarantine and the corresponding announcement on the website and in our social networks. Since there is no military department at our university, you will need to call the Kazakh National Technical University named after K. Satpayev at the numbers indicated on the website https://satbayev.university/ru/institutes/military
16.Will there be academic mobility studies in the next academic year? How to apply? And when will she be?
Of course, academic mobility will be subject to the absence of epidemics. On the website of the Department of International Cooperation and Academic Mobility https://ic.aues.kz/en/site/mob you will find all the necessary information about academic mobility.
17. How will a deferred payment be granted?
All AUES students studying under contracts for the provision of services, in connection with an emergency in the country, have been granted a deferment in payment for tuition until May 5. Penalties and fines will not be charged.
18. In the countryside, poor Internet. What to do?
Use your smartphone and listen to the lesson on it. Show yourself to the teacher: you can take a picture of the computer screen several times during the class and after the class send the teacher photos proving your presence.
19.The flow of approximately 120-125 students, and the limit of participants in the Zoom conference - 100 people. It turns out that the remaining 20-25 students will not be able to go to classes and, accordingly, will be absent from the lesson.
You were bisected by your stream. Ask the teacher what flow you are in, if you do not already know.
20. Zoom takes a lot of megabytes
Since April 2, the traffic on Zoom has been included by most operators as free and will practically not affect the consumption of your megabytes. But games, social networks, videos from non-training resources will still take tens of megabytes!
21. Are you planning to renovate our dormitories?
Yes, dormitory repairs are planned during the holiday season. As soon as the quarantine in the city ends, we will begin repair work.
22. Will there be new places to stay? This academic year, many did not have enough places. It was hard for students.
In September 2020, not yet, but now the issue of building a new, additional hostel at the expense of interested investors - the Developer under the DAMU program is being considered.
23. Will the money we paid for the dormitory stay be returned to us?
Yes, in the prescribed manner, a recalculation will be made for living in a hostel, taking into account the time during which you have not lived and a refund has been made to your card account. To do this, you need to: 1) write in an arbitrary form an application addressed to the rector with a request for a refund indicating the reason and time frame from which you left, card number, 2) photograph or scan the application and card number, 3) send it by e-mail mail of your institute:
Institute of Heat Power Engineering and Thermal Engineering iteitt@aues.kz .
Institute of Electrical Engineering and Electrical Technics ieeiet@aues.kz ,
Institute of Control Systems and Information Technology isuit@aues.kz ,
Institute of Space Engineering and Telecommunications iset@aues.kz ,
24. Listing in copy centers is quite expensive, is it possible to reduce the price?
Mining centers are not part of AUES - they are commercial tenants, we cannot influence the cost of services. But at present, you will all submit ONLY in electronic form. The only thing you need to print is your 4 year graduation thesis.
25. I would like the university canteens to do set meals at affordable prices. Can I make the prices in the dining rooms lower, more dishes on the menu and improve their quality?
We will certainly bring your wish to the attention of the cafeteria tenants; the University has a permanent commission under the direction of the vice-rector for educational work. In addition, you can also leave an entry in the Book of reviews and suggestions of visitors, which should be at each food point.
26. Will there be a repair of the Entel Youth Center, for example, as a coworking center for students?
Yes
27. Will it be possible to make a coworking center for students at the university?
Yes, we are now considering the allocation of premises on the 1st floor of Building D.
28. Why do we write memos on the release of activists from classes if the teacher does not consider them an excuse for missing out? In such cases, we work for the entire university. And we are not given the opportunity to retake, protect and even work! Teachers not only do not take into account memos, but sometimes they do not even read them.
We ask you to immediately report such facts to the Department of Youth Policy Abdullina Zarema Alfredovna or, if she is on vacation or outside the university, directly to Vice-Rector for Academic Activities Konshin Sergey Vladimirovich, they will take action.
Also on the Rector’s official blog, you can ask questions that concern you, leave your wishes and write an appeal.
Information on issues related to university admission (conditions for admission, deadlines for submitting documents, specialties, etc.) is available on the website.
For more information, contact the admission committee of the university +7 (707) 600-64-19
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